Rapyd Cloud

Rapyd Team

Comprehensive Guide to Handling Subscription and Billing on Rapyd.

Subscription and Billing Management

Learn more about the structure of Rapyd accounts and how everything fits together.

Understanding Rapyd's Account and Billing Structure

See how you can use discount codes when purchasing plans or add-ons.

How to Use a Discount Code

Understand how Rapyd's billing works, including renewals, invoices, payment methods, and handling overdue accounts.

Understanding Billing at Rapyd

Learn all about charges from our merchant of record, Paddle.

How to Handle Unrecognized Charges from  Paddle.net

Billing

Learn more about each plan the Rapyd offers and how to select the best one for your needs.

Comparing Rapyd Plans

How to Upgrade and Downgrade Plans

Ude this guide to learn how to add a plan to your subscription.

How to Add a Plan to a Rapyd Subscription

Learn how to remove an unwanted plan from your Rapyd subscription.

How to Remove a Plan from a Rapyd Subscription

Plan Management

Learn how to pause your Rapyd subscription for up to 6 months.

How to Pause a Subscription

Learn how to add a subscription to your Rapyd account.

How to Add a Subscription to your Rapyd Account

Learn how to cancel your Rapyd subscription from the dashboard.

How to Cancel a Subscription

Learn how to change how you pay for Rapyd's services.

How to Update Payment Details

Subscription Management

See where you can cancel your Rapyd trial.

How to Cancel a Rapyd Trial

See how to upgrade from a trial account to a full account.

How to Upgrade a Rapyd Trial

Trials

A guide for adding extra SSD storage to your hosting plan through the dashboard, with important details and billing information.

How to Add Additional Local Storage to Your Plan

A guide for adding extra backup storage to your hosting plan through the dashboard, with important details and billing information.

How to Add Additional Backup Storage to Your Plan

Add-ons

Go to Dashboard

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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