We understand that there may be times when you need to change how you pay for your Rapyd services. That's why we've made it quick and easy to change your payment details directly from the dashboard. Read on to see a step by step breakdown of how to do this.
Your Rapyd account may have multiple subscriptions, and each of those subscriptions might have different payment methods. So be sure to select the correct subscription before proceeding!
Update Payment Details
1) Go to the billing section
Log in to the Rapyd dashboard and navigate to the Billing area by clicking the link in the top navigation bar.
2) Select the subscription to have new payment details
Once in the billing area, click View subscription for the subscription that you want to update the payment details for.
3) Click the pencil icon under Payment method
In the top right box of the subscription details view, you will see the current payment method. Click the pencil icon next to your current payment method.
4) Add new payment method information
After clicking the pencil icon, a popup will open that lets you add new payment details.
5) Click Update payment method
Verify that everything is correct. Then, when you are ready, click the pink Update payment method button.
That's it! Now your new payment method will be charged on the next billing date. If you run into any issues or have any questions, please don't hesitate to contact our support team - we'll be happy to help!