You can upgrade or downgrade your plan at any time through the Rapyd Cloud dashboard. Whether you're scaling up for more performance or simplifying your setup, the process is almost the same.
Types of Plan Changes
There are two types of changes you can make:
Full Plan Upgrade/Downgrade
Move between levels in a plan tier (e.g. Startup 1 → Startup 2)Plan Type Change
Switch between Single-site and Multi-site versions of the same plan level
(e.g. Startup Flex 1 Single-site → Startup Flex 1 Multi-site)
⚠️ If you’re upgrading from a Multi-site plan, the new plan must also be Multi-site.
How to Upgrade or Downgrade
Open your Rapyd Cloud dashboard
Go to Environments
Click Manage billing
Click View subscription for the subscription that has the plan you want to upgrade.
Click the pencil icon to edit your plan.
This opens the edit plan modal, where you'll see a breakdown of your current plan and its cost on the left, along with your subscription details and payment method at the top.
Selecting a New Plan
Choose your plan tier: Startup Flex, Startup, Performance, or Enterprise
Select your plan level
Review plan details, including:
Sites included
Add-on site limits. Learn more here Site Limits for Multi-site Plans
Pricing (including add-ons and storage)
Choose between Single-site or Multi-site (if available)
Select additional local storage (50GB blocks)
Select additional backup storage (100GB blocks)
At the bottom, review your prorated total based on your last payment and next renewal date
Click Change plan
Your plan change takes effect immediately. A short downtime (up to 5 minutes) may occur during the resource reallocation.
Important Notes on Downgrades
You can downgrade within the same tier (e.g. Flex 2 → Flex 1), as long as your usage fits the lower plan’s limits.
You cannot downgrade to a lower tier (e.g. Performance → Startup) due to disk space differences. Contact support if you need help.
Site Limits: Your current plan must not exceed the number of sites allowed on the lower plan. Extra sites will become paid add-ons at $19/month each.
Annual Plans: Downgrades for yearly plans are not available in the dashboard. Contact support for assistance.
Conclusion
Changing your plan is fast and easy—and you’ll only be billed for the prorated difference. If you’re unsure which plan fits best, or want help evaluating a downgrade, our support team is here to help.