Deleting a site from Rapyd Cloud is permanent. Once confirmed, everything associated with that site, including its files, database tables, and any stored backups, is gone and cannot be recovered. This article walks you through the process and what to do before you start.
If you're planning to cancel your subscription entirely, deleting your sites is the first step in that process. You'll also need to delete your environment and plan before a subscription can be cancelled. Separate guides cover each of those steps.
Prerequisites
Before deleting a site, make sure the following are in place:
Permissions: Only team members with the appropriate role can delete a site. If you're not sure whether your account has the right access level, see Team Roles and Permissions.
Backup: Deletion is irreversible. We strongly recommend taking a manual backup and downloading it before proceeding. See Creating and Managing Backups to learn how.
How to Delete a Site
Step 1: Log in to the dashboard
Sign in to your Rapyd Cloud account at the dashboard.
Step 2: Open site management
Find the site you want to delete and click Manage Site.
Step 3: Open site settings
In the top container, locate the settings cog wheel icon in the bottom-right corner and click it.
Step 4: Select Delete Site
Click Delete Site. A confirmation modal will appear with the following warning: This action will remove your website, including all files, database tables and backups. Content cannot be recovered after confirmation. Make sure to download a backup before proceeding.
Step 5: Confirm deletion
Enter your password and confirm. The site will be permanently deleted.
Important Information
Deletion cannot be undone. There is no grace period and no way to restore a deleted site through the dashboard. If you haven't already downloaded a backup, click away and do that first before returning to complete deletion.
If you're deleting a site as part of winding down your account, keep in mind that all sites in an environment must be deleted before the environment itself can be deleted. Deleting the environment is required before a plan can be removed, and removing a plan is required before a subscription can be cancelled unless it is the only plan.
Conclusion
Deleting a site is straightforward, but it's permanent. Take a backup, confirm you have the right permissions, and then follow the steps above. If anything is unclear or you run into an issue, our support team is available 24/7 and happy to help.