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How do I create a Rapyd Config rule for unsupported resource types?
How do I create a Rapyd Config rule for unsupported resource types?
Rapyd Team avatar
Written by Rapyd Team
Updated over a week ago

Sometimes, you may need to manage resources that are not natively supported by your hosting provider. While Rapyd Hosting generally provides robust support for a variety of resource types, you might encounter a scenario where a particular resource type isn't supported directly. In such cases, contacting Rapyd Support is your best course of action. This article aims to guide you through that process.

Introduction: Unsupported Resource Types

While Rapyd Hosting offers a multitude of services tailored for WordPress users, there may be situations where a particular resource type is not directly supported. In such cases, creating a custom config rule is often necessary.

Identifying Unsupported Resources

Before reaching out to Rapyd Support, identify the unsupported resource types you are dealing with. Take note of its properties, the problem you are trying to solve, and why the resource is crucial for your project.

Why Reach Out to Rapyd Support?

Rapyd Support has the expertise to guide you through the complexities of setting up custom rules for unsupported resources. They can either guide you through creating a rule or offer an alternative solution that fits within the Rapyd ecosystem.

What Information to Provide

When contacting Rapyd Support, ensure you provide the following information:

  • Type of unsupported resource.

  • Business reason for requiring this specific resource.

  • Any error messages or issues you've encountered.

Post-Support Steps

After you've communicated with Rapyd Support:

  • Implement the solution or workaround as advised.

  • Test to ensure that the config rule or alternative solution works as intended.

  • Document the process for future reference.

Conclusion

Managing unsupported resource types may require a bit of extra effort and consultation with Rapyd Support. Armed with the right information and a clear understanding of what you need, you can create a workable solution that aligns with your project's requirements.

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