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How to fix error : SSL_ERROR_BAD_CERT_DOMAIN

Solutions to resolve the SSL_ERROR_BAD_CERT_DOMAIN error, ensuring your website's secure connection.

Rapyd Team avatar
Written by Rapyd Team
Updated over 9 months ago

Encountering the "SSL_ERROR_BAD_CERT_DOMAIN" error can be alarming. This SSL-related error suggests a mismatch between the domain listed on the SSL certificate and the domain being accessed. It's essential for website owners and visitors to know why this error occurs and how to fix it. In this guide, we'll delve into understanding this error and the steps to resolve it.

SSL is a cornerstone of web security, ensuring encrypted communications between users and websites. However, SSL-related errors like "SSL_ERROR_BAD_CERT_DOMAIN" can affect a user's trust in a website. While the error sounds technical, understanding and addressing it is straightforward with the right guidance, which this article aims to provide.

Understanding the SSL_ERROR_BAD_CERT_DOMAIN Error

This error arises when the domain name on the SSL certificate doesn't match the domain being accessed by the user. When browsers detect this inconsistency, they display the error to protect the user from potential security risks.

Common Causes of the Error

  • Misconfigured Certificate: Sometimes, the SSL certificate might be set up for a different domain or subdomain than the one being accessed.

  • Accessing via IP: If users try to access the site directly through its IP address, the error can be triggered.

  • Expired Certificate: Although not always the cause, an expired certificate might sometimes manifest this error.

Steps to Fix the SSL_ERROR_BAD_CERT_DOMAIN Error

  • Check the Certificate: First, verify the domain or subdomains the certificate covers. You might need a wildcard certificate if you're running multiple subdomains.

  • Reconfigure or Purchase the Right Certificate: If the certificate doesn't match the domain, consider getting a new one that correctly corresponds to your domain or subdomains.

  • Ensure Proper Redirection: If your site redirects from "www" to a non-"www" version (or vice versa), ensure the SSL certificate covers both versions.

  • Renew the Certificate: If the certificate has expired, renewing it might resolve the error.

How to Prevent the Error in the Future

  • Regularly Review Certificates: Regularly check the domains and subdomains covered by your certificates.

  • Set Up Renewal Notifications: If you have a manually renewed certificate, set reminders for its expiry date to avoid lapses.

  • Automate Renewals: Some SSL providers, like Let's Encrypt, offer automated renewal processes to keep certificates perpetually up-to-date.

Importance of Keeping SSL Certificates Updated

  • Updated SSL certificates ensure the website remains accessible without errors.

  • Properly configured certificates maintain trust with visitors, ensuring they feel safe while browsing or making transactions.

Conclusion

The "SSL_ERROR_BAD_CERT_DOMAIN" error might seem daunting, but with the right approach, it's easily resolvable. By understanding its causes and ensuring regular checks and updates of SSL certificates, website owners can provide a seamless and secure browsing experience for their users.

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