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How to resolve NET::ERR_CERT_AUTHORITY_INVALID?
How to resolve NET::ERR_CERT_AUTHORITY_INVALID?

Troubleshoot and fix the NET::ERR_CERT_AUTHORITY_INVALID error to re-establish trust in your site's SSL certificate.

Rapyd Team avatar
Written by Rapyd Team
Updated over a week ago

Encountering the "NET::ERR_CERT_AUTHORITY_INVALID" warning can be unsettling for many website visitors. This browser warning signals issues with the SSL/TLS certificate authority that vouches for the website's legitimacy. Addressing this error is essential for maintaining user trust and website credibility. This guide delves into the causes behind this warning and provides actionable steps to resolve it.

SSL/TLS certificates ensure encrypted connections between websites and their users. When these certificates come from untrusted sources or have issues, browsers may present warnings such as "NET::ERR_CERT_AUTHORITY_INVALID". Through this article, we provide insights into this error's nature and equip website owners with the knowledge to address it efficiently.

What Does "NET::ERR_CERT_AUTHORITY_INVALID" Mean?

This error arises when a website's SSL/TLS certificate is from an authority not trusted by the browser. It implies potential security risks for users and challenges the website's authenticity.

Common Causes Behind the Warning

  • Self-Signed Certificates: These are certificates generated by the website itself, not backed by any recognized Certificate Authority (CA).

  • Outdated Certificates: Certificates that have expired and not been renewed.

  • System Clock Discrepancies: A device's system time mismatching the certificate's valid period.

  • Unrecognized Certificate Authorities: The CA issuing the certificate is not in the browser's list of trusted CAs.

Step-by-Step Guide to Resolving the Warning

  • Acquire Certificates from Recognized CAs: If using a self-signed certificate, consider obtaining one from a trusted CA.

  • Renew Expired Certificates: Regularly check the expiry dates and renew certificates before they lapse.

  • Synchronize System Clocks: Ensure that server and user system clocks are accurate. Instruct users to correct their system time if discrepancies arise.

  • Update the CA List: On rare occasions, updating the browser or system's trusted CA list might be necessary.

Ensuring SSL/TLS Certificate Credibility

  • Stay Updated: Regularly monitor and renew SSL/TLS certificates.

  • Audit Certificate Sources: Make sure all certificates come from trusted and recognized authorities.

  • Educate Users: Offer guidance on browser warnings and assure users of site safety, especially if they face clock-related issues.

Reiterating the Importance of a Trusted Certificate Authority

  • Trusted CAs vouch for a website's legitimacy and are integral to secure online transactions.

  • Recognized CAs are universally accepted and ensure users don't face unsettling browser warnings.

Conclusion

The "NET::ERR_CERT_AUTHORITY_INVALID" warning might deter potential visitors, but understanding its origins and addressing the root causes ensures website credibility remains intact. By following the highlighted steps and best practices, website owners can offer a seamless and secure browsing experience to their users.

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