Skip to main content
All CollectionsDomains, Web Servers, and BeyondWeb Servers
What are the Common Server Errors and How to Solve them?
What are the Common Server Errors and How to Solve them?
Rapyd Team avatar
Written by Rapyd Team
Updated over a week ago

Server errors can disrupt websites and frustrate users. Learn how to resolve common errors promptly and ensure a reliable online experience in this article.

Understanding Server Error

A server error refers to an issue or malfunction that occurs on the server side of a computer network. It indicates that the server, which is responsible for processing and responding to client requests, encountered a problem that prevented it from fulfilling the requested action or delivering the expected result. Server errors can occur due to various reasons, including misconfigurations, software conflicts, hardware failures, network issues, or high server load.

When a server error occurs, it typically generates an error message or status code that is sent back to the client's browser or application. These error messages help communicate the nature of the problem to the user or developer, enabling them to understand and address the issue.

Issues Faced by Users During Server Errors

When users encounter server errors, they may experience various issues that can disrupt their browsing or interaction with a website or web application. Some common issues users face when encountering server errors include:

Inaccessibility

Server errors can render a website or specific pages inaccessible to users. When attempting to access a page, they may receive error messages or encounter a blank screen instead of the expected content.

Disrupted Functionality

Server errors can cause certain functions or features of a website or application to malfunction. This could include submitting forms, making purchases, accessing specific sections or resources, or interacting with dynamic elements.

Slow or Unresponsive Website

In some cases, server errors can lead to slow response times or unresponsiveness of a website. Users may experience delays in loading pages or encounter timeouts, making it difficult to navigate or perform desired actions.

Data Loss or Inconsistency

Server errors, particularly when related to database or file management, can result in data loss or inconsistencies. Users may encounter missing information, incomplete transactions, or unexpected changes to their data.

Loss of User Inputs

When a server error occurs during a form submission or any other user input process, users may lose the data they entered. This can be frustrating, especially if it involves lengthy forms or critical information.

Negative User Experience

Server errors can lead to an overall negative user experience. Users may become frustrated, lose trust in the website or application, and potentially abandon their interaction altogether.

Limited Access to Resources

Server errors can restrict users' access to specific resources, such as images, documents, or media files. This can impact the usability and comprehensiveness of the website or application.

Unclear Error Messages

Sometimes, error messages provided by the server may be cryptic or lack sufficient information to understand the underlying issue. This can make it challenging for users to troubleshoot or communicate the problem effectively.

Common Server Errors and Ways to Solve Them

500 Internal Server Error

The 500 Internal Server Error is an HTTP status code that indicates an unexpected condition occurred on the server, preventing it from fulfilling a user's request. It is a generic error message without specific details, typically causing frustration and disruption when encountered by website visitors.

Possible Reasons for 500 Internal Server Error:

  • Server misconfigurations

  • Software bugs or coding errors

  • Insufficient server resources (e.g., memory, disk space)

  • Issues with server or file permissions

  • Problems with the database server or connectivity

  • Compatibility issues between server components

  • Firewall or security configurations interfering with server operations

  • Faulty or incompatible server plugins or modules

  • Problems with server infrastructure or hosting provider

Solutions for Resolving 500 Internal Server Errors:

  • Check server logs for error details

  • Review and adjust server configurations

  • Update or patch software to fix bugs

  • Increase server resources (memory, disk space)

  • Verify and correct file or directory permissions

  • Check database server status and connectivity

  • Ensure compatibility between server components

  • Adjust firewall or security settings if necessary

  • Disable or remove faulty server plugins or modules

  • Contact the hosting provider or server administrator for assistance

404 Not Found Error:

The 404 Not Found Error is an HTTP status code that indicates the requested resource or webpage could not be found on the server. It is a client-side error message displayed when a user attempts to access a URL that does not exist or has been moved or deleted.

Possible Reasons for 404 Not Found Error:

  • Mistyped or incorrect URL entered by the user

  • Broken or outdated links pointing to non-existent pages

  • Pages or resources that have been moved or deleted without proper redirection

  • URL rewriting or permalink structure changes that were not properly implemented

  • Server misconfigurations that fail to locate the requested resource

  • Caching issues where outdated content is served instead of the current version

  • Problems with content management systems (CMS) or website frameworks

Solutions for Resolving 404 Not Found Error:

  • Double-check the URL for typos or spelling errors

  • Refresh the page and try accessing the resource again

  • Use a search engine or website search functionality to locate the desired content

  • Check for broken or outdated links and update or remove them

  • Implement proper redirection for moved or deleted pages

  • Ensure correct URL rewriting or permalink settings in the website configuration

  • Clear browser cache and try accessing the page again

  • If the issue persists, contact the website administrator or webmaster for assistance

503 Service Unavailable Error

The 503 Service Unavailable Error is an HTTP status code that indicates the server is temporarily unable to handle the request. It typically occurs when the server is overloaded, undergoing maintenance, or experiencing other temporary issues that prevent it from fulfilling the user's request.

Possible Reasons for 503 Service Unavailable Error:

  • High server traffic or excessive concurrent connections

  • Server maintenance or upgrades being performed

  • Insufficient server resources, such as CPU, memory, or bandwidth

  • Issues with backend services or databases required to process the request

  • Configuration errors or conflicts within the server environment

  • Distributed Denial of Service (DDoS) attacks overwhelm the server

  • Server software or components experiencing failures or crashes

  • Load balancing or proxy server issues affecting request distribution

  • Solutions for Resolving 503 Service Unavailable Error:

Refresh the page and try again after a few moments

  • Check if the issue is specific to the website or affecting multiple websites

  • Verify server status and maintenance schedules provided by the website or service provider

  • Reduce server load by optimizing website resources or implementing caching mechanisms

  • Allocate additional server resources or upgrade hosting plans, if possible

  • Restart server software, services, or components that may be causing the issue

  • Implement proper load balancing and scaling techniques to distribute traffic effectively

  • Employ DDoS mitigation solutions or contact the hosting provider for assistance

  • Review server logs for error details and investigate any configuration conflicts

403 Forbidden Error

The 403 Forbidden Error is an HTTP status code that indicates the server understands the user's request but refuses to fulfill it. It is a client-side error message displayed when the user attempts to access a resource or webpage for which they do not have proper authorization or permission.

Possible Reasons for 403 Forbidden Error

  • Insufficient permissions or credentials to access the requested resource

  • Incorrect or missing authentication credentials (e.g., username and password)

  • IP address or user agent restrictions blocking access to the resource

  • File or directory permissions that restrict access to certain users or groups

  • Web server configuration preventing access to the requested resource

  • Security measures, such as firewalls or access control lists, blocking the user

Solutions for Resolving 403 Forbidden Error:

  • Double-check the entered credentials, such as username and password

  • Ensure you have the necessary permissions or authorization to access the resource

  • Contact the website administrator or system administrator for proper access rights

  • Verify if IP address or user agent restrictions are causing the issue

  • Review and adjust file or directory permissions to allow appropriate access

  • Check web server configuration to ensure there are no restrictions in place

  • If accessing a specific webpage, try clearing the browser cache and cookies

  • If the error persists, contact the website administrator or hosting provider for assistance

502 Bad Gateway Error:

The 502 Bad Gateway Error is an HTTP status code that indicates an issue with communication between servers. It typically occurs when a server acting as a gateway or proxy receives an invalid or incomplete response from an upstream server, hindering the successful completion of the user's request.

Possible Reasons for 502 Bad Gateway Error:

  • Issues with the upstream server, such as server downtime, maintenance, or overload

  • Network connectivity problems causing communication failures between servers

  • Misconfigured proxy server settings or firewall rules

  • DNS (Domain Name System) resolution issues preventing proper routing

  • Incompatible or faulty server configurations impacting request handling

  • Problems with load balancers or reverse proxies in the server infrastructure

Solutions for Resolving 502 Bad Gateway Error:

  • Refresh the page to see if it was a temporary glitch

  • Check if the issue is specific to a particular website or affecting multiple sites

  • Verify the status of the upstream server for maintenance or downtime

  • Ensure network connectivity and resolve any connection issues

  • Restart or reconfigure proxy servers or firewalls that might be causing the error

  • Review DNS settings and resolve any domain resolution problems

  • Check server configurations for any incompatibilities or errors

  • Troubleshoot load balancers or reverse proxies for proper functioning

  • Contact the website administrator or hosting provider for further assistance

Conclusion

Addressing common server errors in a timely manner is crucial for ensuring a dependable website. By familiarizing yourself with the nature of these errors and implementing the suggested solutions, you can successfully troubleshoot and resolve them. However, for more complex cases, it is advisable to seek professional assistance to ensure accurate diagnosis and effective resolution. Regular server maintenance, software updates, and vigilant monitoring can also play a significant role in preventing such errors and optimizing the overall performance of your server.

Did this answer your question?