Managing DNS records is essential for ensuring your domain functions correctly with your website. This guide explains what DNS records are and how to update them for Managed Domains and Self-managed Domains in Rapyd.
What Are DNS Records?
DNS records are settings that tell the internet how to route traffic to your domain. Common types include:
A Record: Points your domain to an IP address.
CNAME Record: Redirects one domain to another.
MX Record: Directs email traffic to your mail server.
For a complete overview, see our Guide to DNS Records.
Updating DNS Records for Managed Domains
Managed domains use Rapyd's DNS servers, allowing you to update DNS records directly in the Rapyd dashboard.
1. Access the Rapyd Dashboard
Log into your Rapyd account and navigate to Domains.
2. Select Your Domain
Locate the domain you want to manage and click Manage.
3. Verify Nameservers
Ensure the domain is using Rapyd's nameservers. You can find these listed under the domain's settings. If not, follow our Nameservers Guide to update them with your domain registrar. Do this before proceeding.
4. Manage DNS Records (Add, Update, or Delete)
Add a Record:
Click Add record.
Choose the record Type (e.g., A, CNAME, MX, etc.).
Enter the Name (e.g.,
wwwor@for the root domain).Enter the Data (e.g., IP address or hostname).
Set TTL (time-to-live). This can usually be left as Auto.
Click Add record.
Update a Record:
Locate the record you want to edit.
Click the Edit icon (pencil)
Make the necessary changes.
Click Edit record to save the change.
Delete a Record:
Find the record you want to remove.
Click the Delete icon (trash can) and confirm the deletion. You can also Click Edit then delete record.
5. Wait for changes to go live
You may need to wait a few minutes to see changes go live. DNS changes can take anywhere from a few minutes to 48 hours to fully propagate worldwide.
Updating DNS Records for Self-Managed Domains
Self-managed domains have DNS records hosted outside of Rapyd, so you will need to go to wherever our domain's DNS records are hosted, this is usually your domain registrar or a DNS provider like Cloudflare. Follow these steps to update DNS records:
1. Access Your Site Settings
Navigate to your site's Settings > Domains section. Scroll down to Custom domains to view a list of domains that you have added to your site.
2. View DNS Records
Locate the domain you want to update and click the three dots menu.
Select View DNS records. You'll see:
A Record: Includes the IP address for your domain.
CNAME Record: If applicable, includes the "www" record details.
You will need this information for the next step.
3. Update Records with Your Registrar
Use the DNS records displayed to update your domain's DNS records at your registrar or DNS provider.
Common steps include:
Logging into your registrar's dashboard.
Finding your domain's DNS settings.
Adding or updating A and CNAME records to match those provided in Rapyd.
For help, see our guides for popular registrars:
4. Wait for changes to go live
You may need to wait a few minutes to see changes go live. DNS changes can take anywhere from a few minutes to 48 hours to fully propagate worldwide.
Important Information
If Setup required showing for self-managed domain: If your domain shows Setup required in the Rapyd dashboard, it means the domain has been migrated to Rapyd's managed DNS but your nameservers are not yet updated. Update your domain's nameservers to Rapyd's listed nameservers. Once updated, DNS records can be managed directly in the dashboard.
Propagation Time: DNS changes might take up to 48 hours to propagate across the internet, though most changes with Rapyd Managed DNS are near-instant.
Backup Your DNS Settings: Before making any changes, consider saving your current DNS settings. This can help you revert back if needed. With Rapyd-managed domains, you can export your DNS zone file for safekeeping.
Keep Nameservers Consistent: Ensure your domain is always pointing to the correct nameservers. Using incorrect nameservers may lead to downtime or prevent DNS records from working properly.
Conclusion
Updating DNS records is straightforward with the Rapyd dashboard for managed domains or your registrar's tools for self-managed domains. Proper DNS management ensures seamless website functionality and service reliability. If you encounter issues, don’t hesitate to contact our support team for assistance.